Coaching, Mentoring, Training – Are they the same?

In today’s society as you surf the internet you see the terms coaching, mentoring and training all the time.  I can’t help but wonder if people know the difference between the terms or do they believe that they are the same? Most people tend to use the terms coaching, mentoring, and training interchangeably.  However, there are differences.  Mentoring is often thought of as the transfer of wisdom from a wise and trusted teacher.  He or she helps to guide a person’s career, normally to the upper levels of an organization.  However, this perception is starting to change as organizations are now implementing mentoring at all levels.

Training is about teaching or instructing a particular skill or knowledge and is normally given in a formal environment.

Coaching, on the other hand, is about increasing an individual’s knowledge and thought processes with a particular task or process.  It creates a supportive environment that develops critical thinking skills, ideas, and behaviors about a subject.  Although it is closely tied to training, it is more personal and intimate in nature.

The main difference between coaching and training is that training is normally done in real time.  That is, it is performed on the job.  The coach uses real tasks and problems to help the learner increase his or her performance.  While with training, learning is normally performed within the classroom.

Mentoring is more career developing in nature, while training and coaching are more task or process oriented. Also, mentoring relies on the mentor’s specific knowledge and wisdom, while coaching and training relies on facilitation and developmental skills.  Although there are these differences, you could say that the three are synergistic and complementary, rather than mutually exclusive as most people would agree that a good coach trains and mentors, a good trainer coaches and mentors, and a good mentor trains and coaches.  A coach is also a:

  • Leader – they set the example and become a role model.
  • Facilitator – able to instruct a wide variety of material.
  • Team Builder – able to pull people into a unified team.
  • Peace Keeper – able to act as a mediator.
  • Pot Stirrer – brings controversy out in the open and resolves conflict.
  • Devil’s Advocate – able to raise issues for better understanding of the individuals involved.
  • Cheerleader – praises people for doing great.
  • Counselor – provides intimate feedback

Want to learn more about coaching, mentoring and training? Give me a call and I will be glad to speak with you and help you begin to have the success you deserve!

Wishing You an Abundance of Success!

April Page

850.441.2307 CST

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Active Listening Traits

The number one skill to being an effective coach, mentor, business owner, network marketer, leader, spouse, parent, etc is active listening.  This is a key component for success in any area of your life.

Most people believe that hearing and listening are the same, but they are not.  Hearing is defined as the act of perceiving sound.  It is involuntary and deals with aural stimuli.  Listening is a selective activity which involves receiving and interpreting the aural stimuli.  It involves decoding the sound into meaning.

Listening is divided into 2 main categories:  passive and active.  Passive listening is a little more than hearing.  It occurs when the receiver of the message has little motivation to listen carefully, such as when listening to music, story telling, television, or when being polite.

People speak at 100 to 175 words per minute (WPM), but they can listen intelligently at 600 to 800 WPM.  Since only a part of our mind is paying attention, it is easy to go into mind drift, and start thinking about other things while listening to someone.  The cure for this is active listening, which involves listening with purpose or intent.  It may be to gain information, obtain directions, understand others, solve problems, share interest, see how another person feels, show support, etc.  It requires that the listener attends to the words and feelings of the sender for understanding.  It takes the same amount or more energy than speaking.  It requires the receiver to hear the various messages, understand the meaning and then verify the meaning by offering feedback.  The following are a few traits of active listeners:

  • Spend more time listening than talking.
  • Do not finish the sentences of others.
  • Do not answer questions with questions.
  • Be aware of biases.  We all have them and we need to control them.
  • Never daydreams or become preoccupied with their own thoughts when others talk.
  • Let the other speakers talk.  Do not dominate the conversation.
  • Plan responses after the others have finished speaking, NOT while they are speaking.
  • Provide feedback, but do not interrupt incessantly.
  • Analyze by looking at all the relevant factors and asking open-ended questions.  Walk others through summarizing.
  • Keep conversations on what others say, NOT on what interests them.
  • Take brief notes.  This forces you to concentrate on what is being said.

As you can see listening is a learned skill.  It is a skill that we must intend to do.  We have to focus and pay attention when someone is speaking with us.  To be a successful listener we must practice listening to others.  I challenge you to implement the short list of active listening traits this week and see how your communication with others improves.

Wishing YOU an Abundance of Success,

April Page

References:  Pearson, J. (1983). Interpersonal Communication. Glenview, Illinois: Scott, Foreman and Company.

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Personal Time Management Skills, Techniques and Ideas

Time is constant and irreversible. It can not be substituted, once it is lost or wasted, it can never be regained. Time stands still for no one. We cannot stop it, slow it down, nor can we speed it up. Therefore, we need to learn how to effectively manage time.

In learning how to manage time we have to be careful that we don’t go overboard. We can get so deeply involved with creating folders and lists, color coding tasks and separating paperwork into priority piles that we began to waste time trying to manage our time. There must be a balance; you want to use personal time management techniques that are simple. If they are too complex you will quickly give up and return to your old habits of wasting time.

The first step in taking control of your personal time management is to analyze how you are spending your time.  Then once you have identified your time wasting methods, implement a few simple time saving techniques that will help you gain the most of your time.

Effective personal time management is crucial to accomplishing tasks as well as avoiding wasting valuable assets.  The following nine personal techniques will help you with your personal time management.

  1. Get Started – The number one time waster.  Most people waste as much time avoiding a project as it actually does to complete the project.
  2. Get Into A Routine – When you do not have a well written routine or plan and you are unfocused and scattered.  This type of behavior curbs your creativity.  When you establish a routine and do it on a daily basis time and energy are released and your creativity flows.  Choose a time to get certain tasks accomplished such as answering email, working on a project, completing paper work, and stick to it everyday.  Find a calendar/planner that is simple, easy to use and fits your needs.
  3. Do Not Say Yes to Too Many Things – Saying yes to too many things can lead to an unexpected treasure of wasted time.  It also causes you to live up to the priorities of others, rather than our own.  When you agree to do too many things, something will go lacking and something important will not get done.  We must learn how to say no!
  4. Do not commit yourself to unimportant activities, no matter how far ahead they are.  Rule of thumb, if it was in their near future, would you do it?  Let’s say if it was in two months as opposed to one year, would you do it?  If the answer is no, then don’t commit yourself to it for the near future either.
  5. Divide Large Tasks – Large tasks should be broken down into a series of small tasks.  This also allows you to fit it into your schedule and not be rushed or panicked at the last minute.
  6. Do Not Put Unneeded Effort Into A Project – Save perfection for the tasks that need it!  Know when to stop and move to the next project.  If you can’t figure something out go do another project and then come back to the first project.  You will see that it will come together easier and your mind is more clear than when you attempted the project the first time.
  7. Deal With Things Once – often times we start a task think about it and then lay it aside.  Sometimes you may do this several times before you get started.  When you receive a task you have two choices, either deal with it right away or decide when to deal with it.  If you decide to deal with it later then schedule it on your calendar or planner so you will not forget about the task.
  8. Always Set Start and Stop Times – At first your estimations will be a little off but as you practice this daily your estimates will improve.
  9. Plan Your Activities – Schedule a regular time to plan your activities and allow yourself the time to plan them wisely.

Remember to continually learn and research personal time management skills, techniques and ideas.  As you learn, teach others and you will see that your life will become more organized at home, on your job and in your business and you will own your life!

Wishing you an Abundance of Success,

April Page
850.441.2307 anytime

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Be Know Do Framework For Leadership

kingarthurSo you want to be a leader? Have you ever read the book, Be-Know-Do?  That book tells you how to be a leader through a combination of lessons from the Army’s battle focused training manual and a series of organizational leadership case studies.

If you are a leader and have built the relationships that are founded on know, like and trust, those around you will grow to respect you. To be such a leader there is the Be, Know, Do Framework of Leadership to guide you.

BE

  • A professional
  • Loyal to your job, business or organization
  • Perform selfless service
  • Take personal responsibility

KNOW

  • Who you are! Your strengths, weakness of your character, knowledge, and skills.
  • The four factors of leadership:  follower, leader, communication and situation.
  • People:  human needs, emotions, personality color and how people respond to stress.
  • Your Job, Business or Organization (where to go for help, it’s climate and culture and who the leaders are)

DO

  • Provide Direction and Instruction (goal setting, problem solving, decision making, planning)
  • Implement by communicating, coordinating, supervising and evaluating.
  • Motivate:  develop morale, train, coach, mentor and counsel.

Great Leaders develop leaders at all levels that lead with integrity, values and are able to take action and make things happen.

Wishing You an Abundance of Success,

April Page

850.441.2307 anytime

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Are You an Effective Leader?

How many times have you heard the statement; “He is a natural born leader?” I know I have heard it countless number of times. When I started my business in 2006, it did not succeed as fast as I had expected. I felt as if there was something wrong with me and I thought I was not a “natural born” leader. But as time passed and I stuck with it, I realized that leaders are not made over night, nor are they born “naturally.” I now know and believe that we are all perfect just the way we are! We are all born with the tools we need to succeed, including the ability to be a leader.

To be a leader there are certain choices we must make. We have to choose to become a leader and we have to choose to learn leadership skills. We must have a desire to be a leader. Not just any type of leader, but a good leader, a leader people will want to follow. Good leaders are made and not born.

A leader is someone you grow into through self-development, education, training, experience and life changes. Good leaders are continually working and studying to improve their leadership skills. They are not sitting around on the couch watching television and eating a bag of Doritos.

Leadership is defined as a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent. A leader can inspire their workers, team, or followers to higher levels of teamwork. These do not come naturally but are acquired through continual work and study. This is done by applying certain leadership attributes, such as beliefs, values, ethics, character, knowledge and skills.

Most people confuse leadership with position because of the responsibility and authority that goes along with management, supervisory or upline position’s. Most people take this authority and equate it with power and believe this automatically makes them a leader. Or they measure their leadership by the size of their team, group, downline, or organization. Neither of these factors make a person a leader. Leaders are made and not born. Therefore, if you have not grown into a leader and you don’t know how to lead; that only makes you the boss!

Leadership is more than being the boss and bossing people around! It is a never ending process of self-development, education, training and experience. People want to follow someone they respect and has a clear sense of direction.

Leaders convey a strong vision of the future and they make the necessary sacrifices to build people, build relationships and to become better leaders.

To Your Abundant Success,

April Page
850.441.2307 anytime

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What You Know Might Kill You

Everything you’ve learned about headlines is wrong … if you want love from Google.

A pretty smart person once said, “It’s not what we don’t know that kills us. It’s what we DO know – that turns out to not be true.”

And so it is with headlines and Google. What you know … is just not so.

On Saturday night, March 14th, at 8:55 pm Eastern time, Richard Dennis will tell you how to create headlines that can get you #1 Google rankings. You’ll also learn why the most successful headlines in history, written by copywriting legends, would all fail miserably with Google.

This training could be worth a lot of money to you. To listen in, just email me at aprilpage10k@gmail.com with “headlines” in the subject line, and I’ll give you the call-in number.

Hope you’ll join us!

To Your Abundant Success!

April Page
If You Can DREAM IT, You Can ACHIEVE IT!
850.441.2307 anytime

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How to Give an Effective One Minute Introduction

Do you avoid networking events like the plague because you are filled with dread at the thought of your one minute introduction? If you have heard it once, you have heard it a thousand times; you only get one chance to make a first impression. Here are my tips for getting it right.

Your one minute introduction is designed to allow you to share specific information about you and your business. So you must develop a memorable introduction using word pictures so that people can envision themselves using your products. Those same word pictures also help when people are speaking with other people, your one minute introduction comes to mind and they are able to refer others to you.

You must develop your one minute introduction. You began by first, introducing your self; this should take about 20 seconds. The introduction should include your name, position, company name, a brief overview of your products, services and the type of clients you have currently. Second, tell them a story, this should last about 20 seconds, let them know what makes you different from your competitors, talk about the benefits of what you do, give a free tip or fact that will help people with what they do today or this week. Third, don’t be afraid to ask for the business, using another 10 seconds. Let them know what type of clients or customers you are looking for. Fourth, in about 5 seconds ask them, “Who do you know who needs my product or service?” Fifth, take about 5 seconds and say a “catchy tag line” to get you remembered, then conclude with your name and company. I recommend you take the time to come up with several one minute introductions, this way you can do something different each time you speak; this will also make you more memorable and set you apart. People will began looking forward to what you have to say instead of dreading you getting up saying the same introduction.

Once you have developed your one minute introduction, rehearse. Remember to be yourself and talk naturally this will keep you from sounding too rehearsed. Make sure you use a timer when you rehearse so that you will not go over your allotted time. Going over your one minute shows that you are unprofessional and people will only remember that you are the guy or the girl that went over during the introduction and won’t remember your business or what you said. At some networking events they time you and if you go over they will stop you and ask you to be seated and of course you don’t want that embarrassment either or be remembered for being the person who was asked to be seated. This leaves a negative stigma on you and your business. You always want to be courteous and professional.

Lastly, when it is time for your one minute introduction, Put down any papers and notes you have, flapping them about will distract people, its one minute, you can remember it, no need for notes. Always stand up and if you can move to an area where you can be seen by everyone. Remember to smile, speak clear and loud. A good rule of thumb is to project your voice to the person furthest away from you, don’t shout; but project your voice and make sure you are heard. Wear something comfortable and something that fits. Make sure your clothes are not too small or too big, this gives the wrong impression. Make sure your shoes are clean, comfortable and appropriate for your outfit. Most people tell me that they don’t have anything to wear and can’t afford to buy anything for one reason or another. For our business to be successful we can’t make excuses. Even on a low budget you can shop at Target or other stores and find a nice pair of black slacks with a solid colored shirt or blouse. Everybody knows that black always goes over well. Save the receipts and it’s a tax write off as part of your “uniform” or clothing expense. With black slacks you can vary the shirts and no one will know the difference. Don’t be afraid to wear a shirt or a blouse with color, nothing loud and obnoxious. But wear a color that looks best on you. Don’t know the color? Well think back to a shirt or something you wore and you got tons of complements on how great you looked in that particular color that’s the color you want to wear. Color is vitally important it conveys confidence and individuality.

Big Tip—you don’t have to use the entire minute, if you can get your message across in 30 or 45 seconds then great, deliver it and sit down.

Here’s to Your Success,
April Page
850.441.2307 anytime
Aprilpage10k@gmail.com

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Discover The Secret of Turning Bad Prospects in to Good

Have you ever wondered how one person can talk to 25 prospects and sign up 20 and another person can talk to those same people and struggle to get just one? Have you ever been on a company conference call or in a staff meeting and the same person or persons are receiving all the awards and bonus checks. Have you ever asked yourself these questions: What are they doing that I am not – we all have the same system, the same manual, the same plan, the same company—what’s the problem? Does this sound familiar?

The one thing common to those situations is the person doing the talking. So what is the difference between someone who can attract 20 out of 25 and someone who can attract 1 out of 25? That difference can lead someone to high levels of success in any business and any job. If you know this secret, you can basically determine your own destiny.

I can tell you what the secret is, it is the “Colors” Training. It is one of the single most important trainings in your Network Marketing Career or job. This Training will not only allow you to have better business and professional relationships, but it will also allow you to have better relationships with your spouse, children and your in laws. Yes, that’s correct, I wrote “In Laws”

Want proof? There are two people who learned the “Colors” training and applied it to their jobs. One person applied this training at his sales job and earned an extra $1,000 in just two days. Another person took the same training and applied it to some prospective clients that had never bought from their company. These prospective clients turned into paying customers to the tune of over $180,000 in just 6 weeks.

The “Colors” training when properly applied can allow you and any one who wants to use it to write their own check. What is this “Colors” Training? What can it do for you? To find out, you need to join us in our free tele-seminar this Saturday, March 7, 2009 at 8:55PM Eastern time. This seminar is generic, no products or companies will be mentioned. No Hype, no sales pitches, just the straight facts about the “Colors” and how you can use it to take your business and personal life to the next level in 2009 and beyond. Just contact me via phone 850.441.2307 or email aprilpage10k@gmail.com with “Colors Training” in the subject line and I will reserve you a spot on the tele-seminar and send you the rest of the information for the training.

Nothing in business has a greater effect on your bottom line and your happiness and satisfaction than your ability to master the “Colors” training. If you are ready to turn your prospects into customers and business associates, then you need to be apart of this training.

Contact me now. You’ll be glad you did.

To Your Success,

April Page
850.441.2307  anytime
april@mentoraprilpage.com

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If YOU CAN DREAM IT, YOU CAN ACHIEVE IT, Let me HELP YOU!
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Want to Earn Extra Income? There are 5 Pillars You Need for Your Success

Are you presently looking for extra income? Looking for a way to supplement your paycheck until the economy gets better? Need some extra money for retirement, vacation, or your children’s college tuition.

I bet you probably even went on line and filled out one of those forms just to get information about starting a home based business and now you have everyone under the sun ringing your phone off the hook. Well before you make a decision there are some very important questions you need to ask; after all you are making a decision that will affect the rest of you and your family’s life. Your future and your reputation are at stake.

Getting the answers to these questions will save you years of failure and frustration. As we go through these questions today, I want you to remember one very important thing I learned –“it is not about the products! Your company may have the greatest products on the planet, but if your company does not have all five pillars, you can have everything taken away from you overnight.”

Let’s Briefly Discuss the Five Pillars:

1. Company Management Experience with Integrity – Does the company management have rock-solid experience backed with unquestionable integrity? Don’t be afraid to read your policy and procedures and check out the company.
2. Timing in the Company/Timing in the Industry – Timing in the profession of Network Marketing. Timing within national and global trends. Make sure the company you join has a product with a profit margin. Remember most companies don’t make money the first two year’s, the best time to join a company is after it has been around at least 3 years. Let them iron out all the kinks; studies show that 99% of all companies don’t last two years.
3. Remarkable Product/Products – People will buy even without a compensation plan or a business opportunity attached to it. Ask yourself this question and be honest: Would I buy this product if there was not a business opportunity attached to it?
4. Compensation Plan That Pays Part Timers – a compensation plan that rewards the top builders as well as fairly rewarding the part-time person. Studies show that 96% of your team will be made of part-time people. Sit down and think about how much extra money you would like to earn a month. Then ask the question “How many people must I have in my business to earn $500, $2,000, $5,000 or even $10,000 per month?” There are companies that require as many as 10,000 and as few as 400. Remember, 96% of your team will be made of part time people, is 3,000, 7,000 or 10,000 people duplicable. So where does that put you and your team? The key to success is moving product from the company to the end consumer, not to your team.
5. Proven System for Success – a proven duplicable system that allows part-time people to create a significant Royalty/Residual income. There must be a proven system of duplication with coaching, training, skill development, partnership and unprecedented support.

Having a 5 pillar company is crucial to your success in this industry. I like to compare it to an apple pie. Have you ever eaten apple pie? Most of us have, and most of us know it takes certain things to make that pie successfully. First you must have a pie crust, you must have apple filling, you must have the right amount of spices and sugar to make it taste good, you need a pie pan to bake it in and you need an oven to bake it until it is done. Now, if you miss any of these 5 tools your pie comes out unsuccessfully. Well, the same goes for any company! You need to know the 5 ingredients a company must have in place for you to be successful in MLM/Network Marketing.

Feel free to contact me anytime and we can help you achieve the success you’ve been dreaming about.

To Your Success,
April Page
850.441.2307 anytime
april@mentoraprilpage.com

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